A Day in the Life at Family House
No two days are ever the same at Family House. Each day takes a life of its own - and each day is nothing short of extraordinary.
This is Family House on a typical day:
The first pots of coffee are made. Dishwashers are emptied. Guests start trickling into the kitchen, preparing their breakfasts, making their lunches, having a quiet moment to themselves or a brief chat with a fellow guest. The first staff person arrives.
Guests begin checking out or heading to UNC Hospitals for treatment.
Sandra, our Supervising Housekeeper, arrives & begins organizing her work day. John, our Facilities Manager, goes through the day’s work requests.
The first hospital shuttle arrives to take guests & patients to UNC Hospitals. Michele, the Manger on Duty for the day, arrives. Marsha & Carol also arrives for their front desk volunteer shift.
Rooms are cleaned, guests check in and check out, staff & volunteers work their shifts, keys are made, tours are given to new guests & potential volunteers
Hotels are called, referring guests since we’re full again tonight.
The staff takes a lunch break together.
Kara & Kris are interviewed for a future Family House Diaries
A couple of guests make cookies for our guests. Their recipe for oatmeal lace cookies is shared amongst them.
Sherman, the evening manager, starts his shift. Anticipated arrivals are discussed as well as any pending issues.
SECU Record Services prepares a yummy meal of spaghetti, salad & fresh-baked pies.
Sherman closes the Intake Office for the night.