A Day in the Life at Family House

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No two days are ever the same at Family House.  Each day takes a life of its own - and each day is nothing short of extraordinary.

This is Family House on a typical day:

6:00 a.m

The first pots of coffee are made. Dishwashers are emptied.  Guests start trickling into the kitchen, preparing their breakfasts, making their lunches, having a quiet moment to themselves or a brief chat with a fellow guest. The first staff person arrives.

early morning

6:30 a.m.        

Guests begin checking out or heading to UNC Hospitals for treatment.

8:00 a.m.        

Sandra, our Supervising Housekeeper, arrives & begins organizing her work day. John, our Facilities Manager, goes through the day’s work requests.

9:00 a.m.        

The first hospital shuttle arrives to take guests & patients to UNC Hospitals. Michele, the Manger on Duty for the day, arrives. Marsha & Carol also arrives for their front desk volunteer shift.

mid morning


Rooms are cleaned, guests check in and check out, staff & volunteers work their shifts, keys are made, tours are given to new guests & potential volunteers  

12:00 noon   

Hotels are called, referring guests since we’re full again tonight.

12:45 p.m.     

The staff takes a lunch break together.

2:00 p.m.       

Kara & Kris are interviewed for a future Family House Diaries

3:00 p.m.       

A couple of guests make cookies for our guests.  Their recipe for oatmeal lace cookies is shared amongst them.

mid afternoon

4:30 p.m.       

Sherman, the evening manager, starts his shift.  Anticipated arrivals are discussed as well as any pending issues.

6:00 p.m.       

SECU Record Services prepares a yummy meal of spaghetti, salad & fresh-baked pies.

9:00 p.m.       

Sherman closes the Intake Office for the night.  




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