Director of Operations Janice Ross Making a Difference

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We're a proud member of the Healthcare Hospitality Network, Inc. (HHN), a nationwide professional association of 200+ non-profits that provide lodging and support services to patients and families. HHN is a resource for our staff and its Certified House Professional (CHP) designation is a standard for evaluating excellence in the profession. Our Director of House Operations, Janice Ross, is a Certified House Professional and active in HHN as a member of the HHN Certification Committee. She's been working diligently with the committee to implement HHN's online learning management system for member organization certification. You'll see a happy photo of Jan and her fellow HHN Certification Committee members above.

From all of us at Family House, thank you, Jan, for your dedicated service to upholding excellence and integrity in our hospitality house industry!

For more information about the Healthcare Hospitality Network, please visit their website at




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